Voice-first interaction
Natural push-to-talk conversation for a simple, hands-free, eyes-up visitor experience.
AI for visitorsGive your place a voice
Give your place a voice
in the age of AI
Dwel is the conversational companion that connects people to place. Unlike general AI it knows your place, uses your approved content, speaks with your voice and generates insight you own.
Features
Everything your visitors need.
Nothing generic AI can offer.
Purpose-built for physical places, Dwel combines conversational AI with place-specific intelligence visitors can trust.
Contextual awareness
Understands where visitors are and what's nearby, so conversation is specific to the moment and place.
Multilingual by default
Visitors speak with whichever language they are most comfortable and Dwel responds seamlessly in kind.
Quick answers and deep dives
From rich storytelling to practical logistics, Dwel excels at both instant response and nuanced conversations.
Place-verified content
Every response is grounded in data your team controls and approves - no internet searches, no hallucinations, no surprises.
Controllable personality
Set the voice, tone and character of your place, from formal expert to playful host.
Accessible by design
Wide range of accessibility needs supported by voice/audio, text/subtitles and low-friction conversational engagement.
Web & app ready
Deploy as white-labelled web or app extension to your own digital experience, with your brand front and centre.
Analytics
Visitor intelligence
like never before
Every conversation generates anonymous behavioural data, revealing what visitors want and where friction appears.
A new way to measure engagement
Go beyond footfall and dwell time with behaviour, intent and sentiment insights from real conversations.
Identify friction and fix it fast
When visitors repeatedly ask the same question, teams immediately see where content or wayfinding needs improvement.
Anonymised and secure
Insights derived from anonymous data, with privacy-first design and GDPR-compliant handling.
Sectors
One solution, wherever
there are visitors.
Dwel gives every place a voice of its own in the age of AI.
Live demo
Try Dwel
You may not be at Buckingham Palace but - with a little imagination - you can explore how a place-aware conversational companion can guide, inform and delight visitors in real time.
Get in touch
Book a demo
Book a demo, request a pilot, or start a conversation about what Dwel could do for your place and visitors.
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