Research, in place.
How conversational AI can give academic research a home in the places it describes, and a public that can talk to it.
Culture for All
How Inclusive Design principles are giving conversational AI a leading role at the forefront of accessibility in arts & culture destinations
Audio Guides (1952-2026). May they Rest in Peace.
Museums spent seventy years solving half a problem.
Bringing the High Street back to Life
What AI can do for BIDs and Council Teams.
The Evolution of Place Branding
AI is turning the classic "brand as a person" exercise into a real-time visitor experience.
Belonging at Scale
The voice that's there when Student Services can't be.
Beyond the Headcount
Unlocking the Inner Life of a Place.
The Interface That Disappears
Why Dwel's (almost) Zero UI is the most accessible design choice we could have made - and why it's perfectly timed for the wearable era.
Contextual Flow
Or how an AI actually works within a place.
What if a Place Could Talk?
The brief that changed how I think about place.
Using AI to Connect People to Place.
Notes on conversational AI, spatial design, and the future of visitor experience.